The Metrics of Supply Management is the profession’s flagship survey for effectiveness and efficiency KPIs. If you are a supply management practitioner at an organization with at least $2 billion in annual revenue, opt-in to take the survey now. 

With the onset of the pandemic last year, supply chains struggled to deliver, but payment terms were also affected. Of the supply managers we surveyed, 31% increased their payment terms last year. While 66% paid within 45 days in Q1, by the third quarter of the year, the number dropped to 57%, shifting toward longer 60- and 90-day terms.

When it comes to what questions supply managers are asking in supplier assessments, less than half include environmental, social, and governance (ESG) questions.

Out of all the data companies collect from suppliers, greenhouse gas (GHG) doesn’t make the list. Nope – it’s not an April Fools’ joke. While it’s encouraging that at least 1/3 of companies gather compliance and human rights information, key environmental data like GHG emissions are missing. Companies need to move beyond basic compliance to validating suppliers’ activities and carbon footprint. What proactive measures is your organization integrating to make a difference?

Supply management teams with high levels of managed spend are better able to leverage spend, mitigate supplier risk, and bring more strategic value to the organization.

Our annual Metrics of Supply Management report provides KPIs for headcount, OPEX, spend, savings, ROI and more, broken out further across multiple industries.

As companies identify priorities and fill gaps, strategic hires of supply management professionals shift to reflect organizational needs. Compared to last year, supplier diversity positions increased by 1.4%, category managers by 3.9%, and data analysts by 1.1%.

Supply management (SM) return on investment (ROI) is a simple way to demonstrate the value of the function. To calculate your organization’s SM ROI – a powerful metric to communicate the value you deliver to stakeholders – divide cost savings (reduction + avoidance) by supply management operating expenses.

What are the most effective compensation practices for retaining early-career supply management professionals? According to companies, performance bonuses top the list at 62%.

What are the primary factors that increase acceptance of job offers by early-career supply management professionals?