With 40–45% of customers globally more likely to buy from companies that are socially and environmentally supportive, organizations must take intentional steps to better engage consumers in sustainability. The results highlight several key actions, such as offering sustainable products and greener alternatives or increasing consumer education. By prioritizing these strategies, organizations can meet rising customer expectations while strengthening loyalty and advancing meaningful sustainability outcomes.

Supply chain disruptions during and after the pandemic elevated the visibility of procurement leaders, positioning them at the center of business continuity, risk mitigation, and strategic planning. The research shows this shift reflected at the highest levels of organizational structure: the percentage of supply management leaders reporting directly to the CEO has increased steadily, from 10% in 2017 to 12% in 2022, and rising again to 18% in 2025. This upward trend underscores the growing strategic importance of supply management and the expanding role leaders play in guiding enterprise-wide decisions.

The research in this report finds that the greatest gains in adopting AI for cybersecurity will come from pairing platform consolidation and automation with disciplined governance, strong contracting practices, supplier enablement, and a skilled workforce. A robust supply chain AI cybersecurity program should include a risk-management Center of Excellence, AI-enabled continuous monitoring, and a supplier evaluation system with clear incentives and consequences. It also requires security addenda, Software Bills of Materials, and strong people-risk controls and training. These actions strengthen security posture, improve visibility across the supply network, and position organizations to respond swiftly and effectively to emerging threats.