CAPS News - 5 August 2026
Where Supplier Onboarding Really Slows Down
The biggest opportunities to shorten supplier onboarding may exist before internal approvals ever begin. Findings from Optimizing Supplier Onboarding show that supplier qualification and risk/compliance review are where organizations most often experience delays, with supplier responsiveness and incomplete information emerging as the most common causes.
Respondents most often cited standardized onboarding processes, workflow automation, and better system integration as the practices that have been most effective in reducing onboarding cycle time. Use these insights to identify where your own onboarding process can improve and focus your efforts where they are most likely to reduce cycle time.
Compare onboarding practices
Is Your S2P Dashboard Measuring What Matters?
Many organizations consider Source-to-Contract cycle time critical even though they don’t currently track it. Findings from S2P Process Efficiency Metrics show that performance visibility may be weaker than teams realize, especially when it comes to process-efficiency measures.
The report compares the process efficiency metrics organizations track with those they consider most critical, helping you benchmark your approach against peers and identify ways to strengthen Source-to-Pay performance monitoring.
Looking for insights on another procurement challenge?
Non-members can receive the report of each survey they submit.
Members can access all reports, but are encouraged to submit surveys to
increase the comparative breakouts only they receive.