CAPS News-17-September 2025

Responsible AI Integration in Supply Chains

How can supply chain leaders use AI effectively while managing its risks? Large Language Models (LLMs) are driving innovation in supply chain management by improving decision-making, reducing bias, and uncovering insights from complex data. At the same time, their adoption requires careful integration within proven frameworks to avoid unintended risks.

Join us on Tuesday, September 30 at 1:00 p.m. EDT for a webinar examining both the opportunities and challenges of using LLMs in supply chain practice. The session will highlight why theory-driven strategies are essential for effective AI adoption and demonstrate how these approaches can be applied to real-world business challenges.

[Register Here]

Quick Fact – Highest Risk Spend

The recent Metrics of Supply Management survey indicates that on average, companies report 16% of their managed spend is categorized as highest-risk. Understanding this

proportion can help pinpoint where financial exposure and operational disruptions are most likely to occur. By benchmarking against this figure, organizations can evaluate the effectiveness of their current risk management practices and identify opportunities to strengthen supplier due diligence, diversify sources, and build greater resilience.

[Access with CAPS Library] 

Unlock Insights with CAPS Dashboard

CAPS’ recent webinar on the newly enhanced CAPS PowerBI Dashboard is now available on-demand in the CAPS library. The updated tool offers five years of supply management performance metrics to help organizations benchmark against peers in areas such as cost savings, operating expenses, and team composition, with new features designed to support strategic decision-making and highlight opportunities for optimization. Watch the recording anytime to learn how to leverage the dashboard to improve efficiency, strengthen your supply management function, and maximize impact.

[Access with CAPS Library]

CAPS Research in Action

CAPS members know the critical role research, benchmarking, and collaboration play in advancing supply management performance — but this article takes a fresh look at how CAPS is continuing to push the profession forward. Featuring insights from Gene Schneller and Geoffrey Zwemke, it highlights how CAPS’ history, faculty expertise, and industry partnerships are shaping new approaches to benchmarking, cross-industry learning, and AI adoption.

[Read More from JCHOnline]

Your Input on AI + Talent

CAPS is launching a new study, Redesigning Supply Talent in the Age of AI, to explore how digital transformation and AI are reshaping supply management roles, workforce strategies, and team structures. We are seeking input from supply leaders through 60-minute virtual interviews to ensure the findings are practical and relevant. If you or a senior leader on your team are interested in participating, please reply to this email to be connected with our research team.

[Learn More Here]