Freight and Transportation Metrics

Typically, delivery performance is more critical for companies with lower inventory levels who operate using a just-in-time fulfillment model. Currently, 71% of companies track on-time delivery (OTD), the most used transportation metric. 47% of companies claim OTD is greater than 90%, while 8% of companies report OTD less than 80%. Members can access The Metrics of Freight and Transportation Management 2023 Report in the CAPS Library to see the full report.

Reports published within the last seven years are reserved for CAPS members, but anyone can create a free CAPS account and access more than 30 years of metrics, best practices, and leading-edge research. If you'd like to read this report now, please consider CAPS Research membership for your organization.