Skip to the content

As supply management (SM) continues to evolve and move beyond cost savings it becomes increasingly important to use metrics that are understood and supported by the organization.

The authors of Metrics of the Future: Moving Supply Management Beyond Cost Reduction identified 14 areas of SM contribution that go beyond cost savings, along with the metrics being used to report these contributions. We've included a six-stage maturity model and more than 20 case studies.

Members only: access this report in the CAPS Library now.

Members get priority access

Explore the entire CAPS Library

Reports published in the last four years are reserved for CAPS members, but anyone may create a complimentary account and access more than 30 years of reports. If you'd like to read this report now, please consider CAPS Research membership for your supply management organization.

About the author

CAPS Research

CAPS Research

Take a survey,
get a report

Non-members can receive the report of each survey they submit.
Members can access all reports, but are encouraged to submit surveys to
increase the comparative breakouts only they receive.