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CAPS News - July 2020

Almost a year ago, the CAPS team decided to switch up our newsletters. We made one version for members, and an entirely different version for everyone else (dare we say, future members?) full of reports you can access for free, interesting metrics, and supply management insights. No click-bait - only good information to advance your practice. But what would you like to see more of? Or less of? How can we make this email something you look forward to and recommend to coworkers? Hit reply - we'd love to hear from you!

Monthly metric:
P2P Cycle Time – To Measure or Not to Measure
Want more? Visit our CAPS Stats archives for more great metrics

34% of companies report that supply management does not measure P2P cycle time because:* 

  • 75% have difficulty collecting the data (e.g. they have disparate systems across the process)
  • 25% say these metrics are considered less strategic indicators of performance
  • 19% say cycle time metrics are not important to internal business partners / stakeholders

*Note: multiple reasons could be selected
P2P Cycle Time, CAPS Research, 2019.

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Coming soon:  

Early-career Supply Management Professionals

Compelling reports in the CAPS Library:
New Measurements of Value
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As supply management groups advance in maturity toward more strategic activity, measuring and communicating the value they bring to the enterprise becomes a top priority. Organizations are looking beyond cost savings and exploring metrics that align more closely with the business. In New Measurements of Value, companies reported having defined the following metrics:

  • 60% - Contribution to increased margins
  • 55% - Risk mitigation
  • 50% - Total cost of ownership
  • 36% - Contribution to revenue
  • 26% - Innovation
  • 14% - Value at risk

CAPS hasn't really seen increased use of innovation and risk metrics since the release of this report. Companies are challenged to identify exactly what activity should be measured and how to create a metric that captures the value of more complex, sometimes ambiguous work. Since the onset of the Coronavirus pandemic and settling into the "new normal," there seems to be an increased urgency in figuring out new value metrics.

Advance your practice with CAPS Research

If you're feeling pressured to explore new cost savings measures and find solutions for never-before-seen challenges, CAPS can help. Join the CAPS network of global supply management leaders and take advantage of a vast library of leading-edge metrics, member conference calls, custom data, personalized surveys, and more. If you’re interested in learning more or want to experience an upcoming member-only webinar, contact Nicole Leonardi at

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CAPS Research

CAPS Research

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