New Resources:
Benchmarking: Financial Services Industry 2008 Metric Report
The companies participating in this year's financial services industry benchmarking
survey reported significant improvements within their supply management organizations.
More employees are assigned to strategic functions, supply management is responsible
for a larger percentage of the organizations' total addressable spend, and operating
expenses have decreased as a percent of total revenue and total spend. One of the
metrics that is unique to the financial services industry is the organizational
efficiency ratio. In the previous industry-specific report, the participants spent
$0.71 to create $1.00 of operating revenue. In the 2008 report, survey participants
reported they spent on average $0.64 to create $1.00 in operating revenue. This
represents a 10% increase in overall operational efficiency.
Click
here
to access the resource information page at Knowledge Central associated with the
Financial Services Industry 2008 benchmarking report. CAPS Research sponsors with
established user profiles may click 'login to view document' to
access the report. Note: The Financial Services industry report will be posted to
the CAPS Research public web site on October 1, 2008.
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Benchmarking: Industrial Manufacturing Industry 2008 Metric Report
The first CAPS Research industry benchmarking report specifically for the Industrial
Manufacturing industry sector shows that two-thirds of the participating companies
reported an increase in the number of supply management professionals working in
China, and more than half of the participants also reported an increase in the number
of supply management employees in other Asia Pacific countries. Conversely, 46%
of the participants reported a decrease in the number of supply management professionals
within North America (United States and Canada). All of the survey particpants reported
their managed spend for goods and services sourced from China has increased, and
about 70 percent reported their managed spend also increased in other Asia Pacific
countries as well as Central/Eastern Europe and Latin America including Mexico.
Other key metrics include information on organizational metrics, financial measures,
professional development, and supplier relationships.
Click
here
to access the resource information page at Knowledge Central associated with the
Industrial Manufacturing Industry 2008 benchmarking report. CAPS Research sponsors
with established user profiles may click 'login to view document'
to access the report. Note: The Industrial Manufacturing industry report will be
posted to the CAPS Research public web site on October 1, 2008.
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Benchmarking Report: Pharmaceutical Industry Summary Report 2008
This pharmaceutical executive summary provides more detail about data provided in
the CAPS Research Pharmaceutical Industry benchmarking report published in June
2008. Also included is a comparative look at industry-specific data reported in
earlier benchmarking reports. Many of the benchmarks show a comparison of data from
large pharmaceutical companies (more than $5 billion in revenue) and smaller companies
(less than $5 billion in revenue). For example, the larger pharmaceutical companies
report they manage/control a larger amount of spend than do smaller companies (97.9%
vs. 67.9%).
Click
here
to access the resource information page at Knowledge Central associated with the
Pharmaceutical Industry 2008 summary report. CAPS Research sponsors with established
user profiles may click 'login to view document' to access the
report. Not a CAPS Research Corporate Sponsor? For more information on how to gain
full access to the Pharmaceutical Industry Summary report and other CAPS Research
Sponsor-Only resources click
here.
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Benchmarking Report: Market Basket of Goods Metric Report for Office Supplies
2008
Although market basket price benchmarking avoids pure cost comparisons, it does
reveal differences in prices paid and identifies areas of opportunity to supply
management organizations. The fourth iteration of the office supplies basket provides
average and median prices for 50 commonly purchased office supplies along with the
percent of market basket items that were actual item purchased versus equivalent
item purchased.
Click
here
to access the resource information page at Knowledge Central associated with the
Market Basket of Goods 2008 Office Supplies report. The Market Basket of Goods Office
Supplies 2008 metric report is also posted to the CAPS Research public web site.
Click
here.
to access the report at the public web site.
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CPO Insights: Developing and Managing an Enterprise Risk Management and Mitigation
Process
Proactively addressing problems in the supply base before they become a reality
is the key to success in mitigating risk. Does your organization have an enterprise
risk management program? What risks are addressed? Who is involved and what level
of attention is this given? Read what our CPO community has to say regarding their
risk and mitigation process and examine the advice provided to aid in developing
best practices for an Enterprise Risk Management/Mitigation initiative.
Click
here
to access the resource information page at Knowledge Central associated with this
edition of CPO Insights. CAPS Research sponsors with established user profiles may
click 'login to view document' to access the CPO responses.
For more information on how to gain full access to this document and other Knowledge
Central resources, see
Establishing Sponsor
Login.
Not a CAPS Research Sponsor? To learn more about the benefits of becoming a CAPS
Research Sponsor, click
here.
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CPO Insights: Best Practice for a Buyer-Single Source Global Supplier Interface
Some companies with multiple manufacturing locations have a single global supplier
that supplies all their global manufacturing sites for one or more categories. What
are the pros and cons of this global buyer approach? Read our CPO community insights
into how best to establish the buyer-supplier interface for a "single source-multiple
facility" scenario.
Click
here
to access the resource information page at Knowledge Central associated with this
edition of CPO Insights. CAPS Research sponsors with established user profiles may
click 'login to view document' to access the CPO responses.
Not a CAPS Research Sponsor? To learn more about the benefits of becoming a CAPS
Research Sponsor, click
here.
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Benchmarking in Progress:
Data collection continues this month for the focused survey on Automotive Parts
Manufacturing. New benchmarking surveys released include focused reports for the
ISM Services Group and a short survey regarding Enterprise Shared Services Centers.
Remember, if you participate in a CAPS Research benchmarking survey, you will receive
the report first, which can be 6-8 weeks before it is posted to the CAPS Research
web site. If you did not receive an email with your participant log-in information
but would like to take part in any of our benchmarking industry surveys, contact
us at:
metrics@capsresearch.org.
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For more information about CAPS Research programs and products please contact us
at
Research@capsresearch.org.
Sincerely,
Phillip Carter, D.B.A.
Executive Director
CAPS Research
CAPS Research is a global research organization jointly sponsored by the W. P. Carey
School of Business at Arizona State University, and the Institute for Supply Management™.