Whether you're interested in comparing supply management operating costs or environmental sustainability metrics across different industry sectors, CAPS Research has the ability to provide benchmarks that are timely, topical, and of specific interest. Our benchmarking activities help supply management organizations to more quickly adjust to the uncertainties of today's global economy and pinpoint the need for improvements within their own supply management organizations. Our benchmarking programs include:

Industry-specific benchmarking to compare supply management business practices to other organizations within the same industry sector. This year CAPS Research benchmarking will provide updated reports for the Financial Services, Industrial Manufacturing, Pharmaceutical, Petroleum and Telecommunications Services industry sectors.

Cross-Industry reports include standard metrics that are used across all industry sectors and published twice a year. Two of the most popular metrics are Procurement Operating Expense per Procurement Employee, and Total Spend per Procurement Employee.

Each of the four Market Baskets of Goods reports provide comparative information on actual prices paid for MRO Goods, Office Products, IT Goods and Services, and Print Services. These reports include average and median prices, as well as the lowest and highest prices reported for each item and the percent of companies who reported they purchased items as specifically identified or equivalent items.

Finally, the Focused benchmarking reports are structured as on-demand surveys, and the reports have included topics as diverse as investment recovery, supplier diversity, eProcurement, and shared services centers.

If you would like more information on our benchmarking reports or how your organization can participate in any of the CAPS Research benchmarking surveys, just send an email to metrics@capsresearch.org.