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   A Global Research Center for Strategic Supply Management

News

Read the August 2008 CAPS Research News Blast  click here
Current CPO Insights topic: Purchasing Cards Best Practices - Policies, Usage and Cost Savings Experience 
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Forthcoming Reports

CAPS Research Sponsors: The reports below are currently available to you on Knowledge Central. The "click here" link takes you to the report's Resource Information Page.

Telecommunications Services Industry Benchmarking Metric Report 2008 (11/3/2008)  click here
Industrial Manufacturing Industry Benchmarking Metric Report 2008 (10/1/08)  click here
Financial Services Industry Benchmarking Metric Report 2008 (10/1/08)  click here
Engineering Construction Industry Benchmarking Metric Report 2008 (9/2/08)  click here


The date shown is when the report will be posted here on www.capsresearch.org.

Upcoming Events

Ninth Annual Best Practices Workshop
Oct 5 - 7, 2008
Scottsdale, Arizona

20th Annual International Executive Roundtable
Apr 15 - 17, 2009
Scottsdale, Arizona

View  Events Page

From the Executive Director

Whether you're interested in comparing supply management operating costs or environmental sustainability metrics across different industry sectors, CAPS Research has the ability to provide benchmarks that are timely, topical, and of specific interest. Our benchmarking activities help supply management organizations to more quickly adjust to the uncertainties of today's global economy and pinpoint the need for improvements within their own supply management organizations. Our benchmarking programs include:

Industry-specific benchmarking to compare supply management business practices to other organizations within the same industry sector. This year CAPS Research benchmarking will provide updated reports for the Financial Services, Industrial Manufacturing, Pharmaceutical, Petroleum and Telecommunications Services industry sectors.

Cross-Industry reports include standard metrics that are used across all industry sectors and published twice a year. Two of the most popular metrics are Procurement Operating Expense per Procurement Employee, and Total Spend per Procurement Employee.

Each of the four Market Baskets of Goods reports provide comparative information on actual prices paid for MRO Goods, Office Products, IT Goods and Services, and Print Services. These reports include average and median prices, as well as the lowest and highest prices reported for each item and the percent of companies who reported they purchased items as specifically identified or equivalent items.

Finally, the Focused benchmarking reports are structured as on-demand surveys, and the reports have included topics as diverse as investment recovery, supplier diversity, eProcurement, and shared services centers.

If you would like more information on our benchmarking reports or how your organization can participate in any of the CAPS Research benchmarking surveys, just send an email to metrics@capsresearch.org.

Phillip L. Carter, D.B.A.

Recently Posted Research Publications

Date Publication       Authors
7/29/2008 Market Basket: Office Supplies Market Basket July 2008   metrics CAPS Research Benchmarking Team
7/1/2008 Cross-Industry Benchmarking: Cross-Industry Summary Report 2008   metrics CAPS Research Benchmarking Team
6/6/2008 Industry Benchmarking: Pharmaceutical 2008   metrics CAPS Research Benchmarking Team
5/23/2008 Cross-Industry Benchmarking: Cross-Industry Metric Report May 2008   metrics CAPS Research Benchmarking Team
5/7/2008 Market Basket: MRO Goods Market Basket May 2008   metrics report CAPS Research Benchmarking Team

Research in Progress

If you would like to learn more about one of the research studies below, please contact us at Research@capsresearch.org.

Benchmarking: Focused Report for the ISM Services Group
Benchmarking: Focused Report on Enterprise-Wide Shared Services Centers
Critical Issues Report: Accelerating Innovations Within the Supply Chain
Critical Issues Report: Lean Supply Chain Strategies and Implementation
Critical Issues Report: Successful Capital Projects
Focus Study: Front-End Loading: Supply Management and New Product Development in Japan
Focus Study: Integrating the Supply Chain
Focus Study: Supplier Relationship Management Research Initiative
Focus Study: Using Sourcing Optimization in Supply Management